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Keywords: helpdesk,bug,customer,service,tracking,problem,computer,resolution,software,support
Description:
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email.Using the web interface, users can submit queries from their web browser.
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