References

Lunt and Livingstone (1996): "Rethinking the Focus Group in Media and Communications Research". In Journal of Communication 46(2)

Miyake, N. (1986): "Constructive interaction and the iterative process of understanding".
Cognitive Science, 10, pp. 151-77

Nielsen, J. (1997): http://www.useit.com/papers/focusgroups.html

Sasse M.A. (1997): Eliciting and Describing Users’ Models of Computer Systems.
Unpublished PhD Thesis, School of Computer Science, The University of Birmingham